Shoddy work. They replaced a spring for us on our suspension, and the next day we were hearing a metallic scratchy sound. We took the car to a different mechanic and they said that when the spring was replaced they neglected to tighten a bolt and forgot another bolt entirely.
Reviews
I was having shifter problems with my jeep. They got us in and fixed the problem quickly. I'm well pleased with the service I received.
Billy, thanks for the great review! We're glad to hear that we could quickly fix your shifter problem on your Jeep. If you ever need any more repairs or services, don't hesitate to reach out to us. We're here to help! -Andrew - Owner
Hornick’s provides great service at reasonable prices. I would trust them with any service or repair my car needs.
Thank you for the fantastic review, Laura! It's wonderful to hear that you trust us with all your car service needs. We take pride in providing quality service at fair prices. If there's anything more we can do for you, please let us know!
We apologize that we were not able to meet your standards the other day. We know we are not the shop for everyone and we strive to be the best. Our prices may be high to some but many of our customers understand the true value of our no hassle 5 yr 50k mile warranty, no appointment needed service, free shuttle service and many other things we do to make your services needed here are as convenient for you as possible. I’m sorry we couldn’t show that value to you during your recent visit. We hope we can win you over on the next one!
Wonderful customer service. And great price 👍 i will definitely go back
Thank you for the lovely review, Debbie! We're thrilled to hear that you had a great experience with our customer service and that you found our prices to be competitive. It's fantastic to know that you'll be returning to our company. We can't wait to serve you again!
First time to use your services. I got lucky and was able to get in the day I called. Very quick and thorough. The goodie bag and key chain were just icing on the cake. Thanks
Steve, thank you for trusting us with your vehicle! We're thrilled to hear that your first experience with us was a great one. Providing prompt and thorough service is our top priority, and we're glad we could exceed your expectations. Don't hesitate to reach out if you need anything in the future!
Everything went great, they diagnosed the problem, explained what was need and fixed the problem. Will definitely use again.
Thank you for the excellent review, David! We are thrilled to hear that you had a great experience with us. Providing clear explanations and efficient solutions is our top priority. We look forward to serving you again in the future!
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Thank you, Virginia, for your 5-star review! We appreciate your efforts and hope you have a great experience with our services. If you encounter any issues in the future, please let us know, and we'll be happy to assist you.
Great experience great people Will definitely be back and tell people the same
Thank you for the wonderful review, Linda! We're thrilled to hear that you had a great experience with us and that you appreciated our team. It means a lot to us that you will be recommending us to others. We can't wait to welcome you back in the future!
My explorer started to break down on me on my way home. Which is right around the corner from them. They got me in right away. My car was fixed within 2 days! Becky even took me home and came and got me when it was done! Above and beyond!
Thank you for choosing our auto repair shop, Christy! It's rewarding to hear about your positive experience. Our team takes pride in providing efficient and convenient service for our customers. We're glad that Becky went above and beyond to ensure your satisfaction. If you have any further automotive needs, please don't hesitate to reach out.
